Sturbridge Homes - Service Online Solution
In the event of an emergency such as no heat /air conditioning or water penetration, do not use the online system. Please call our Customer Service department at 443-714-8283 during normal business hours. If it is after hours please contact our emergency service at 443-510-3832. For homeowners that live in a condo please be sure to enter your unit number first when entering your repair request. Example Unit 123. You can then select the correct building address. If you are still having difficulties entering your warranty punch list items please call Renee Ackerson at 443-714-8285 during normal business hours.